text messaging terms
Last updated October 6, 2026
SpotHOA texts you a one-time security code when you ask for one, and sends HOA notifications only if you turn them on. Standard message and data rates may apply. Reply STOP to stop, or HELP for help.
01 What we text and who sends it
SpotHOA sends text messages (SMS) to a mobile number you give us. We send two kinds:
- A one-time security code to confirm your phone number. We send it only when you ask for it.
- HOA notifications, such as lease alerts. We send these only if you separately turn them on when you confirm your number.
We do not send marketing or promotional texts.
02 How you agree
When you enter your mobile number and tap Send code, you agree to receive a one-time security code by text at that number.
HOA notifications are a separate choice. We text them only if you tick the notifications box when you confirm your number, and you can turn them off at any time in your account settings.
Agreeing to receive texts is not a condition of using SpotHOA. You only need a mobile number for features that confirm your phone by text.
03 How often we text
We text a code only when you request one. HOA notifications are optional and infrequent.
04 Costs and delivery
Standard message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
05 How to stop and get help
To stop: reply STOP to any SpotHOA text. We send one confirmation and then stop texting that number, including HOA notifications. While texts are stopped we cannot send you a security code either. Reply START to turn texts back on.
For help: reply HELP to any SpotHOA text, or email hello@spothoa.com.
06 Your mobile number and privacy
We do not share mobile numbers with third parties for their marketing or promotional purposes. Twilio, our messaging provider, processes your number only to deliver our messages.
The Privacy Policy explains what else we collect and how we protect it. These text messaging terms sit alongside our Terms of Service.
07 Contact
Questions about text messages or these terms:
- Email: hello@spothoa.com
- Legal notices: legal@spothoa.com
- Mail: SpotHOA, P.O. Box 140572, Dallas, TX 75214